Graz.me is an independent 3rd party platform that consolidates customers’ Claps as review ratings for Businesses, Services, and Products. We provide a comprehensive, structured review on all customer-facing Outlets & Stations, or Departments & Groups to display customer experience to your prospect customers. We help your business gain the reputation and trust by displaying your customer reviews on your business website.
We understand your business challenges and the tough work environment of your customer-facing staffs. Your business needs an independent customer review platform to improve customer confidence, while your customer-facing staffs need your customers’ recognitions and appreciations for their hard work. So, we provide the ideal platform to bridge your business, staff, and customers through a friendly ecosystem.
In places where your customer-facing staffs interact with your customers, the opportunity to get your customers’ experience and feedback is urgently required. Things that your customers might not tell you face-to-face can be solicited by us. For retail, a simple display of a QR code is all it takes to get that customer reviews. For corporate business, a URL link in the email is an easy task. The entire customer service and experience review takes less than 30seconds.
We publicize your customers’ rating to help your business gain more exposure and credibility. In addition, the customers’ ratings serve as an internal training and performance assessment. Your staff can receive the right trainings to better enhance customer experience and service, in benefit of your business for more sales.
All customers want the best for their purchase, regardless of products or services. Give your customers the platform to air their experience and feedback is a way of showing them the respect and care.
A simple business registration that takes less than a minute is all it takes to setup your corporate account with us. Depending on the complexity of your operation, the entire setup may take between 2 – 15 mins. Once the review setup is done, you can then proceed to distribute the URLs or posters to start soliciting for customer reviews.
We display your customer reviews on your website and generate the reports for you. In instance when you get an unhappy customer review, we will notify the respective manager-in-charge immediately to speak with your customers before losing them for good. We can tailor your questions for your customers with the aim to better understand your customer.
We are giving away 10 FREE user accounts worth $500 per year to you. This is our commitment to help all consumer and corporate businesses, because we understand the business challenges to attract and retain customers. We will only charge from the 11th user onward. There is NO hidden costs or charges.
All customers want the best for their purchase, regardless of products or services. Give your customers the platform to air their experience and feedback is a way of showing them the respect and care.
Well, thank you for asking for more. We will provide a certified copy of your customer review rating in digital format to you after 6 to 12 months. In addition, we can feature your promotional offers to other users on our platform or a private offer to your existing customers (Paid feature).
We have worked with many businesses across different industries over the years to know that perfect reviews are not credible. Most customers do not trust too perfect scores. So, having a few negative reviews will create the room for improvement and getting customers to trust your business more.