Graciouz

Public Customer Reviews


85% of customers trust independent 3rd party and public reviews. Graz.me provides the platform for all B2B & B2C companies on customer reviews. Customer-facing staffs perform 75% better when reviews are publicized, and 35% of staffs are better motivated using Claps as ratings.

85%

independent review

75%

Better Staff Performance

35%

Staff Motivation

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Reviews tailored to your business operations and structure

Customer confidence improves 95% when reviews are comprehensively structured to cover all outlets or departments. Businesses efficiency and productivity improve 35% when businesses act on to customers’ reviews

95%

Customer Confidence

35%

Business Efficiency

Customized business questions on customer experience

90% of unhappy customer will never buy again, 72% of customers will buy if their problems are resolved, and 71% of customer buy based on buying experience. Customized customer feedback improves up to 52% on sales.

90%

Unhappy Customers

72%

Problems Resolved

71%

Customer Experience

52%

Customer Feedback

Your promotional offers to get return customers

At 1% or less on customer acquisition cost on return and new customers, Graz.me provides the platform to cross-promote offers within our user base. These promotional offers get exposed to all our users

** Paid feature

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1%

Return Customer costs

Customer reviews on your website

Enjoy up to 19% improvement in the sales conversion rate on your website with customer reviews compiled and certified by Graz.me, and 45% uplift in sales conversion rate with more than 200 reviews.

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19%

Sales Conversion

45%

Sale Uplift

Handle unhappy customers immediate

96% of unhappy customers will not complain, so it’s important to handle these unhappy customers before losing sight of them. 81% of businesses use customer experience as a way to measure their business success, and it all starts from these unhappy customers.

96%

Non-complaining Customers

81%

Customer Experience

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Our business customers
Activities of our business customers

Improve search rankings

7% better chance that your website gets rank higher through our reviews

7%

Search Ranking

What are you waiting for?

Graciouz provides 100% FREE of use of Graz.me for up to 10 employees permanently (with NO hidden charges), and charges $50 / Staff / Year onwards. There is NO TIME to waste. Get on board with us NOW

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