Resolve Unhappy Customers on Site alerts manager-in-charge of an unhappy customer based on preset reviews threshold

Customize Customer Feedback solicits customer reviews within 30 seconds to better understands customers’ needs and improve business offerings.

Alerting the Manager-In-charged

The portal provides comprehensive rules to customize alert thresholds, and to notify managers-in-charge for immediate actions

Notification Alerts

Attending to the unhappy customer improves customer retention and minimizes negative publicity